Securus Technologies is leading worldwide in offering the best services to ensure criminal and civil justice in the society. The company is involved in the fields of; Information Technology, Telecommunications. Securus Technologies recently announced its victory in the annual Stevie Awards by winning a Gold Stevie Award in the Best Customer Service Training Department category.
The Awards for Sales and Customer Service are the highest honors in the world for customer service, business development, and sales professionals. The prestigious American Business Awards SM and International Business Awards SM are some of the world’s leading business awards programs organized by Stevie Awards.
Senior Vice President of Operations at Securus Technologies acknowledged that it was such an honor to be recognized by an independent body for their role in customer service.
The training team focused on empathy for the situation of the client and solving issues improved the experience of the client and developed materials and methods that would assist agents to empathize with their customers, concentrate on their needs, and be helpful. The team achieved positive results, and that is why the company was honored with the coveted award.
Securus Technologies is headquartered in Dallas, Texas. The firm deals with public safety, law enforcement and correctional facilities and inmates across North America. Provides emergency response, public information, incident and information management, investigation, biometric analysis, communication, inmate self-service, and monitoring products and services in a bid to make the world safer.
THE STEVIE AWARDS
They are sectioned into different programs which are The International Business Awards, Asia-Pacific Stevie Awards and The American Business Awards Stevie Awards competitions receive thousands of entries from organizations in more than 60 nations. The Awards recognizes outstanding performance in workplaces globally. Every organization is always looking forward to receiving one of the most coveted awards in this industry.
Securus Technologies was founded in 1986 and is based in Dallas, Texas. It is an American prison for profit company dealing with technology and has regional offices in Atlanta Georgia, Allen Texas, and Carrollton Texas. The company offers jobs to more than a thousand people in Texas and have entered into contracts with more than two thousand, six hundred companies and correctional facilities in the United States alone. It is believed to be serving over two thousand, two hundred correctional facilities in Canada as well. Since its establishment, Richard Falcone was the chairman and chief executive officer till 2008, when Richard Smith took over. These two gentlemen have led to the growth of the company, and the company is a leading investor in technologies with more than six hundred million in acquisitions, patents and right in just three years.
Securus Technologies provide detainee communication services, parole tracking services, and government information management services. It is one of the largest providers of enterprise technology, analytics, and information technology services. Other than Columbia, Mexico, and Canada the company has more than one million inmates all over the world. It is well known and recognized a leader in providing comprehensive technical solutions and responsive customer service.
Securus Technologies primary duty is to provide criminal justice technology solutions for corrections and monitoring, public safety, and investigation. The company is committed to serving its customers by providing general information, biometric analysis, inmate self-service, and incident management. Their motive is to make this world a better place to live in and also ensure that our prisoners are well maintained. In addition to the above services, Securus Technologies Limited is the leading telephone service provider to inmates in the US. By July 2015, the company had a data breach of close to seventy million phone calls records.
So many people are becoming well aware of a company known as Securus and this is something that can benefit you as it has for myself when you begin to use it as well. This company has launched a multi-state campaign that is raising the awareness of the services that they are offering, specifically their video visitation services that people have been using for many years. This system is easy for you to use and controlled we transform your life for the better because you will no longer have to make those trips to the prison just to see your loved one.
Because of my own experience using this system, I can recommend it to just about anyone who might want to make use of it and I feel it could help a lot of different person families across the country just because of the different features that it offers. It is a good idea for you to visit the website and to learn more about this amazing company as well as the system that they are able to offer to the public so that you can begin using it for yourself and see if it is right for you as it has been for a lot of other individuals and prison families across the world.
It is always a good idea for you to look and see what types of systems are out there to make your life easier. So many people have loved ones in the prison system and it is very difficult for them to continually keep in touch with this person regularly because it is too inconvenient for them to get to the prison just to see them face to face. Make sure that you consider this as an option for yourself if you would like to save time and money in the long run by using a good system like Securus.
Securus Technologies a reputable and trusted company that offers communication services to various civil and criminal justice organizations that are located in North America. The company runs operations from its headquarters, which are in Dallas, Texas. The technology solutions that its offers are highly relied on by approximately 1.2 million individuals who are incinerated in the 3450 law enforcement facilities that have contracted Securus. The support services that are provided by the organization are committed to giving the best communication, biometric examination, and inmate self-service, analysis of goods and services, control of information, emergency control, public information, and the management of various incidences.
The company lately informed the public about its plans to offer frees calls to the convicts at the Louisiana Department of Public Safety and Corrections (LA DOC). Each inmate will have a chance to receive a free can on 7th September, and this will assist in connecting them with their families and friend to avoid anxiety after the recent floods. Richard A. Smith, who currently serves as the CEO of the company, believes that the firm is following its mission of connecting the inmate with their loved ones. The past floods calamity at Louisiana has brought a lot of stress, and therefore, free calls will significantly help the families of the prisoners in founding out about the welfare of their loved ones.
The free calls offer that was given by Securus Technology is worth $300,000, and the firm also gave $50,000 to cater for the well-being of the Louisiana Department of Corrections’ inmates. The company has predicted that there will be more than 250,000 calls that will be made in the next one week.