Securus Receives Prestigious Gold Stevie Award for Best Customer Service Training Category 2017

Securus Technologies is leading worldwide in offering the best services to ensure criminal and civil justice in the society. The company is involved in the fields of; Information Technology, Telecommunications. Securus Technologies recently announced its victory in the annual Stevie Awards by winning a Gold Stevie Award in the Best Customer Service Training Department category.


The Awards for Sales and Customer Service are the highest honors in the world for customer service, business development, and sales professionals. The prestigious American Business Awards SM and International Business Awards SM are some of the world’s leading business awards programs organized by Stevie Awards.


Senior Vice President of Operations at Securus Technologies acknowledged that it was such an honor to be recognized by an independent body for their role in customer service.


The training team focused on empathy for the situation of the client and solving issues improved the experience of the client and developed materials and methods that would assist agents to empathize with their customers, concentrate on their needs, and be helpful. The team achieved positive results, and that is why the company was honored with the coveted award.




Securus Technologies is headquartered in Dallas, Texas. The firm deals with public safety, law enforcement and correctional facilities and inmates across North America. Provides emergency response, public information, incident and information management, investigation, biometric analysis, communication, inmate self-service, and monitoring products and services in a bid to make the world safer.




They are sectioned into different programs which are The International Business Awards, Asia-Pacific Stevie Awards and The American Business Awards Stevie Awards competitions receive thousands of entries from organizations in more than 60 nations. The Awards recognizes outstanding performance in workplaces globally. Every organization is always looking forward to receiving one of the most coveted awards in this industry.

USHEALTH Group is on a Mission to Drive Quality Servicing in Insurance Industry

USHEALTH Group, Inc., an insurance firm based in Fort Worth, Texas, is on a mission to drive quality services in the insurance industry. Even since the firm founded, it is known for providing customized services to the customers by adding value to the industry. The firm has two subsidiaries namely National Foundation Life Insurance Company and Freedom Life Insurance Company, and both the companies are working towards the mission of being America’s Trusted Option for Healthcare. The group through its subsidiaries has serviced more than 15 million clients till date.

The group provides a number of individual, family, and group insurance products for the people according to their requirements. Its span of products starting from Specified Disease/Sickness to Accident coverage. The group closely works with each customer to understand their priorities and offer the products according to their needs. While designing any new product, the firm looks for a comprehensive approach to addressing all the concerns of the customers. With each product, the firm is trying to make a value creation for both the group and to the customers by researching and closely working with the product designers. The group understands the complexities of people with limited budgets and offers first dollar benefits for a number of services and gives greater discounts in its large spectrum of providers while charging only an affordable amount for the services.

The USHEALTH Group sees the customer security and satisfaction as the top priority. To each of the customers, the groups look to offer ancillary products to cover the maximum risk of the individuals. The products address critical illness, accident, specific disease or sickness, income protector, short-term disability income, vision plans, dental plans, and term life insurance. The group also provide excellent sales channels and support through its qualified advisors. The advisors of USHEALTH Group is well trained in understanding the needs of their customers and matching the best product for customers’ requirements. All of the advisors of the firm are going through intense training to make sure an exceptional buying experience for the customers. The professional services given by the advisors have helped the firm to expand its offerings across the U.S. and more information click here.

The USHEALTH Group understands that each customer is unique and, customer needs are different. The PPO network of the firm is spread across the U.S., and a number of professional service providers are in its network ensures that people get broad access and on-time solutions. Its commitment to service has brought many accolades to the firm, and recently it won 11th Stevie Awards for providing exceptional customer service and a high number of sales. The Stevie Awards is an annual recognition given to the best business services in the contact center, customer service, sales professionals and business development around the world.

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How EOS Lip Balm Dominated a Market and Became a Necessity for Millennials

The Fast Company’s Startup Report presents the story of how EOS Lip Balm was able to dominate a market that was oversaturated and seemingly driven by cutting costs instead of creating innovative products tailored to consumers. EOS, an acronym for “Evolution of Smooth”, was brought to the market by Sanjiv Mehra and Jonathan Teller. They identified several key factors that would ultimately make EOS Lip Balm a leading product in the skin care industry. These key factors determined their product concept and target market, product characteristics, and advertising techniques.

The co-founders of EOS Lip Balm wanted their product to be innovative and meet consumer’s needs. The Fast Company’s article gives their readers an inside look into the process that Mehra and Teller had created in order to differentiate their product from all others. The concept for EOS began with their target market, millennial women, since they represented the majority of consumers. Not being able to find your lip balm in your bag, minimal product variety, and the unsanitary method of applying lip balm with your fingers are all driving factors behind the appearance of EOS.

EOS Lip Balm is round in shape and easy to find in a cramped space. It comes in a variety of colors and flavors ( and can be applied straight to your lips from the balm case. It is also organic. These are all product characteristics that were created to engage the consumer’s senses. The finished product was a success and it revolutionized the oral care industry.

The advertising platforms used to promote EOS helped create brand awareness in record time. The most successful platform used was social media, which explains how the brand dominated the Amazon online market so quickly. Ultimately, the Fast Company’s article on EOS Lip Balm sheds light on the process of creating a product and the critical components that are involved to help ensure its success among consumers.

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Thor Halvorssen Knows How to Get the World to Pay Attention to Human Rights Violations

Thor Halvorssen knows the value of education. The now 40-year-old human rights activist has worked hard for an individual’s right to seek out the education that they deserve. In fact, the founder of the Human Rights Foundation was the first executive director of the Foundation for Individual Rights in Education. It was a conservative-leaning educational activist group that fought for individual choice in education.

While the founder of the Human Rights Foundation fights for human rights around the world, he knows that education is key. In 1999, Thor Halvorssen led a group of individuals into the Lucent Technologies building in order to demand that the massive technologies company stops creating products with the help of slave labor in China. While he and his group succeeded, his actions didn’t make much news. He quickly realized that his efforts need a spotlight in order to be most effective.

As the Internet developed, Thor Halvorssen became much more effective at using viral content. In order to make is human rights advocacy most effective, he aims to take actions that many people will pay attention to. Take the movie The Interview, for instance.

The movie came under high scrutiny when the unilateral dictator of North Korea discovered that the film was about his own assassination. Kim Jong Un ordered his henchmen to hack the Sony Corporation. They were successful. Along with a hack, North Korea successfully called in multiple threats to movie theaters across the United States if the film was released commercially. This caused a great deal of conflict within the movie industry.

While so much attention was being paid to North Korea and its hostile actions against the movie industry, Thor Halvorssen took the opportunity to shine a light on the human rights violations of Kim Jong Un. His small but effective group of human rights activists began to float balloons into North Korea filled with cash and informational pamphlets. His efforts made the news because of the pop culture of events surrounding the unilateral dictator of the Peoples Democratic Republic of Korea. It is concrete action along with the world’s attention that makes for the most effective human rights advocacy.

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Tidal Music Streaming Gets Highlighted by Desiree Perez


A large number of people are starting to discover Tidal. This is the website that has managed to become a leader in high quality content in a very short time frame. Many people have seen the way that this company has managed to sneak into the top position, and Desiree Perez is the person to thank for all of this.


Desiree Perez has become something of a leader when it comes to negotiation, and Tidal is really taking off with the work that she has done. There is a lot of grow for this company, and the buzz is strong because there are a ton of people that are switching to music streaming services. This is the way to go for many people that have tried to move away from physical storage for the music. Many people simply do not want to buy discs anymore. Desiree Perez is aware of all of these types of things, and she has made it her mission to make sure that people take notice of what title has to offer.   Source:


A good number of people have realized that Tidal is the streaming service that is going to gain a lot of interest because there are so many exclusive releases on this website. Desiree Perez has the ability to separate herself from all of the other music streaming sites by providing exclusive content.

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Perez has been great at helping Jay-Z get this company off the ground. For a long time a lot of people thought that it would just sink into obscurity and fade away. This was not the plan that Desiree Perez had for this company though. She knew that there was some value in this music streaming service, and she has done a great job of bringing all of this to the surface. has this.

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Betsy DeVos Stands Against All Forms Of Discrimination

Even though America can be considered one of the best countries to live in, one can’t deny that the country has a history of human rights violations and discrimination. However, presidents and the country as a whole has been fighting really hard to make the country just and fair. Among the things that they are fighting against is discrimination. Among the different types of discrimination that has gotten the most attention are racial discrimination and gender discrimination. The most recent attempt to get rid of discrimination has involved the transgender issue. There has been a bill that has made it so transgender people can go into any restroom with the gender that they identify themselves as.

Recently, President Trump has decided that he is going to overturn the bill. However a lot of people have opposed this act according to Among the people that have opposed this is Betsy DeVos. Betsy is someone who has a lot of compassion, especially when it comes to children. She especially has compassion on children who feel the need to change their genders. One thing she has been fighting to do is to get rid of all instances of discrimination. However, the administration that she has been called to be a part of has done something that she does not agree with.

Betsy DeVos believes in inspiring people to live healthier lives with her example. She is not comfortable with the idea of any kind of discrimination. Therefore, she is willing to stand up for those that are most vulnerable even to those that she works for. One of her main objectives is to make sure that children will get the best education possible in the best environment so that they can get good grades and advance to higher education until they get their degree.

Given Betsy’s stance on discrimination, she may still have a battle to fight. However, she is still willing to do whatever it takes to keep this country fair for people, especially children. For one thing, she understands that life is not fair. She does everything she can to make it a little more fair for people.

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Construcap Plans Future Growth Projects

Construcap is a company that is constantly focused on the future. There are a lot of people in business in Brazil who see the need for more construction companies like this one, Since the company was started, Construcap has done a great job of helping other people with their business needs. Not only that, but the company is truly dedicated to working with other people in order to solve their problems. One of the great things about the business is the technology it uses to serve others. If you have a home or building being constructed by this company, you have a way to check in on the progress of the construction at


When the company first launched, a lot of people were skeptical that it would succeed. Construcap has always had a different focus than many construction companies. Although they do care about making money as a business, they are struggling in a variety of other areas in the beginning. The good news on is that they have worked out those problems and are now looking towards the future for ways that they can add value in the lives of others. If you are ready to start thinking about ways that you need help with a home or building, working with Construcap is a great idea. They are constantly trying to improve so that they can improve the service to customers.

Future Plans

Construcap has a great future ahead of it for many reasons. Not only does the company have a sound business plan, but they are also looking for ways to improve how they interact with customers. Over the long term, this is a company that can do a lot of good in Brazil. As the country continues to grow, it will need companies like Construcap to take on the work projects needed in a variety of areas on Over time, working with Construcap is one of the best things that anyone can do if they truly want high levels of customer service in their work. Start working with them today on the next big project that you want to accomplish.